Shipping Policy

Last updated: [18/10/2025]

Thank you for shopping with Mucky Duck! We are a print-on-demand clothing brand, which means each item is made just for you once you place your order. Below you’ll find details about how we handle shipping, processing times, and more.

1. Order Processing Time

All of our products are made to order.
Production time: Typically takes 2–7 business days before shipping.
You'll receive a confirmation email with tracking information once your order ships.

2. Shipping Time & Delivery Estimates

Shipping times vary depending on your location. Once your order is fulfilled, approximate shipping times are:

Should Arrive maximum of 14 days

Please note: These are estimated timeframes. Delays can occur due to customs, holidays, or global shipping disruptions.

3. Shipping Rates

Shipping rates are calculated at checkout and based on your location and the number of items in your order. Occasionally, we offer free shipping promotions, which will be clearly marked on our website.

4. Tracking Your Order

Once your order ships, you'll receive a confirmation email with a tracking number. It may take up to 48 hours for tracking updates to appear.

If you haven't received your tracking info within 7 business days, please reach out to us at [your email address].

5. International Shipping

We ship worldwide! Please be aware of the following:

Customs and Duties: International customers are responsible for any customs fees, import duties, or taxes imposed by their country.
Shipping Delays: Some countries may experience extended delivery times due to customs clearance.

6. Address Issues

Please ensure your shipping address is correct at checkout. We are not responsible for:

Orders shipped to incorrectly entered addresses
Lost packages due to incomplete or inaccurate addresses

If an order is returned due to an incorrect address, we can reship it, but you will be responsible for the additional shipping fee.

7. Lost or Delayed Packages

While we do our best to ensure timely delivery, we are not responsible for:

Delays caused by carriers
Lost, stolen, or damaged packages once handed off to the shipping provider

If your package seems to be lost, contact us at [your email] and we’ll assist you in filing a claim or reordering if eligible.

8. Questions?

If you have any questions about shipping or need help with your order, contact us at:

📧 Email: Muckyduckuk@gmail.com